Digital Content, Right of Withdrawal and Refund Policy

1. Digital Products and Immediate Access

Rasmia Method provides online Pilates Reformer masterclasses and other digital educational products, including pre-recorded video content and related learning materials.

Upon successful payment, customers may receive immediate access to the purchased digital content through the post-purchase page and/or their customer account.

2. Express Consent to Immediate Supply

By expressly requesting immediate access to the purchased digital content and acknowledging the applicable legal conditions, the customer agrees that the supply of the digital content may begin before the expiry of the statutory withdrawal period.

Where required by applicable consumer protection law, the customer expressly acknowledges that, once the supply of the digital content has begun, they lose their statutory right of withdrawal, provided that all applicable legal requirements have been fulfilled.

3. Refund Policy

Where the statutory right of withdrawal has been validly excluded in accordance with applicable law, payments for the relevant digital content are non-refundable solely on the basis of a change of mind or a subsequent decision not to use the purchased product.

Nothing in this policy limits any mandatory consumer rights that cannot legally be excluded or restricted. This includes any applicable rights and remedies relating to defective digital content, failure to provide access, non-conformity with the contract, or other circumstances in which a refund or other remedy is required by law.

4. Consumer Rights

These terms shall be interpreted in accordance with the consumer protection laws applicable to the purchase. If any provision of this policy conflicts with mandatory consumer protection legislation, the mandatory legal provisions shall prevail.